Privacy Policy
This policy explains how Lightstreaminfo collects, uses, stores, and shares personal information related to our educational digital literacy platform. We prioritize transparency and minimize data collection. Where we use tools such as analytics or cookies, we limit data to non-identifying aggregates whenever possible and provide clear controls through the cookie consent component. This policy describes user rights, data retention, security measures, and how to contact our team for corrections or privacy-related requests.
Contact for privacy
Address: 2175 Bush Street, Suite 300, San Francisco, CA 94115, USA
Phone: +1 (415) 555-2678
Email: [email protected]
Information we collect
We collect minimal information needed to deliver services and respond to enquiries. Types of information include contact details provided voluntarily via forms (name, email, optional phone), usage metrics collected as aggregated analytics (page views, session durations), and cookies for preference management. When users submit contact or editorial correction forms, that content and the metadata (time, submission purpose) are stored to permit correspondence and improve resources. We do not require account creation for core content access, and we do not sell personal data.
How we use information
Submitted contact information is used only to reply to enquiries and to maintain a record for editorial quality. Aggregate usage metrics help us understand which resources are most useful and where to improve clarity or accessibility. We may use anonymized examples of usage patterns for research or to inform curricular materials but only as non-identifying aggregates. Where external tools are used for analytics, we limit data sharing and choose vendors with strong privacy practices.
Cookies and preference management
We use a limited set of cookies to remember cookie consent and to maintain basic site preferences. The cookie consent widget in the lower-right corner lets users accept or reject optional cookies. Functional cookies that remember display preferences are necessary for site usability. Analytical cookies are optional and only collect aggregate, non-identifying metrics when accepted. Users can change their cookie preference by re-opening the widget or clearing their browser data. We do not use cookies for third-party advertising purposes.
Sharing and third parties
We do not sell personal information. We may share limited data with service providers who support site operations (hosting, email delivery, analytics) under contract and only for specified purposes. Where third parties process data on our behalf, we require contractual safeguards and minimize transferred information. Aggregated and anonymized metrics may be shared for research or educational purposes. If legal requirements compel disclosure, we will follow lawful procedures and notify users when permitted by law.
Data retention and security
We retain contact submissions and related editorial records for as long as necessary to respond to inquiries and maintain editorial quality. Aggregate analytics data may be retained to inform resource development. We employ industry-standard security measures appropriate to the sensitivity of the data, including encrypted transmission (TLS) and access controls. While we take reasonable measures to protect information, no system can be guaranteed immune to risk. If a security incident affects personal data, we will act in accordance with applicable law and notify impacted parties where required.
Your rights and choices
You may access or correct personal information you provide by contacting us. Where applicable, you may request deletion of personal data held by Lightstreaminfo, subject to obligations to retain certain records for legal or editorial accountability reasons. You can opt out of optional analytics cookies via the cookie consent widget. For requests concerning access, correction, or deletion, contact us at [email protected] or use the postal address listed below. We will respond in a reasonable timeframe and in accordance with applicable law.
Children and sensitive data
Our services are educational in nature and not intended for children under 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected such data, we will take steps to remove it. We do not seek to collect sensitive categories of data (such as health or financial information) through our public materials. If a user voluntarily includes sensitive data in a message, we will treat it with heightened care and advise the sender about alternatives for secure communications where appropriate.
Changes to this policy
We may update this Privacy Policy to reflect changes in practices or legal obligations. When we make material changes, we will post a prominent notice on the site and update the effective date. Continued use of the site after changes indicates acceptance of the revised policy. For historical transparency, significant prior versions may be provided on request.
Contact
For privacy questions, requests to access or correct personal data, or to report concerns, contact our privacy team at:
- Postal: 2175 Bush Street, Suite 300, San Francisco, CA 94115, USA
- Phone: +1 (415) 555-2678
- Email: [email protected]